Do not book your vacation here. It is absolutely terrible experience. Good things I only stayed 5 nights , Not enjoyable.. no front desk. no help.

Property response

Thank you for taking the time to share your feedback. We’re truly sorry to hear that your stay did not meet your expectations and that your experience was not enjoyable. While we do not operate a traditional front desk, we want to assure you that assistance is available 24/7 through the contact number provided prior to and during your stay. Our team is always ready to help with any concerns or needs. We would genuinely appreciate the opportunity to learn more about the specific issues you encountered, as your feedback is very important in helping us improve our services. Please feel free to share further details with us. Thank you again for your comments, and we hope to have the chance to provide you with a better experience in the future.

Property response

Thank you for sharing your rating of your recent stay with us at our accommodations! Our team at Park City Vacations, appreciates that you took the time to provide feedback! We are always striving to improve and offer our best services. We would love to receive some additional feedback from you in order to get a better understanding of what could have been improved so that we can continue making progress!

Emailed and left a message, wasn’t able to ever get in contact with anyone at this property. I called at least 5 times over two days, every time it went straight to voicemail. Extremely poor checkin directions and communications. So sad this is the level of service provided at a ski in ski out.

Property response

We strive to provide all of our guests with a memorable and unique experience and are sorry to learn that this did not reflect in the most positive light for your expectations, Michael. Please accept our sincere apologies for any inconvenience you encountered during the check in process. Rest assured that we take your feedback seriously, and will promptly notify our local team so they may address these issues. While we can't undo the past, it is our hope to welcome the opportunity to host you again in order to serve you better.

Great location. Easy to park rental call. Communication was great ensure easy checkin and a simple stay. Would definitely stay here again

Property response

Thank you for taking the time to share your experience with us during your stay at our accommodation, David! The happiness of our guests means everything to us, and we look forward to hosting you again in the future!

Property response

Alexandro, Thank you for the review! We are thrilled you enjoyed your stay with us and hope you will revisit us soon!

Property response

Gary, Thank you for the perfect 5-star review. We hope you stay with us again soon

Great location, very small and very dated I had stayed in The Lodge at Mountain Village before, but in a larger, renovated unit. The location is amazing. True ski in/ski out. This unit was clean, but it was very old and dated (shag carpeting, old stove, old dishwasher, worn furniture, etc.). Also, while it technically does "sleep 2", as advertised, the only bed is a full size bed. If you are a couple that likes to be close, that's fine. I was traveling with my son, and the full size bed was not nearly big enough for the two of us. I bought a sleeping bag and was going to sleep on the couch, but it is too small, it is basically loveseat sized, so, I slept on the floor in the bag. Not ideal. The check in, instructions, communications, etc., were all great. They just need to update the unit, or at least, put in a larger bed or put in a sofa sleeper, IMO.

Great Studio We thoroughly enjoyed our stay in this great studio condo at the Park City Mountain base. Would definitely book again!

Great location, a little outdated but everything else was great

Location was amazing! Right in the middle of Park City Mountain Village! Unit could have some better furniture but it was ok. Communication was great for checking in/out etc. parking was a breeze.

Property response

Thank you for your review! We are pleased to see you enjoyed your trip overall. Thank you for the feedback on the furniture, we will utilize it to work towards further improving our guest experience. We are happy to see you had an easy check in and out and no problems navigating the parking. Please do stay with us again soon!

Great location for a great vacation! Stayed here with my wife to ski, and this property was fantastic. A quick walk to and from the slopes, and you can just stop back in for lunch and get back out very easily. Property itself was clean, and we found it easy to navigate and check-in. Would highly recommend if you are looking for a place close to a lift!

Not clean! For check in, I was traveling all day and the email on how to check in was sent at 4 pm that day. Consequently we had no idea how to do so. (Poor cell service, no wifi so I couldn’t get the email in a timely manner). The lock codes were so long it was ridiculous. The fireplace didn’t work and we called Lespri and they said they would send someone but didn’t. There was trash in the closet and the room wasn’t cleaned well. There was dirty laundry in the laundry room (gross!). The room set up was poor. There was no outlets by the bed, the TV was not able to be seen from the bed. There was no reading lamp by the bed. (We rearranged the room to accommodate these inadequacies). Liked the location by the slopes but we sure paid for it, and I thought due to the price it would be cleaner and better. Also advertised as “ski-in, ski-out” but no ski storage available. We skied on our check-out day and hoped to be able to store our bags somewhere but there was nowhere available from Lespri. So we bribed the front desk person at The Lodge at Mountain Village and she graciously stored our bags for us. Lespri “management” is nothing of the sort.

Property response

Thank you for taking the time to share your review Monica. We are sorry to learn that your stay did not meet all of your expectations. Please know we always aim to be as transparent as possible with each of our listings and had we known more about your important needs for your stay with us we would have done our best to ensure the unit you selected would have been the right fit! Please feel free to reach out to us directly in the future so we can ensure your ultimate satisfaction with any future stay with us!

All about the location This property is all about convenience! Step outside and you're right at the chairlift. The unit itself is dated and minimally maintained. There were lightbulbs out, stove burners not working, and the coffee table is falling apart, among other things. To be fair, I did not bring up these items with maintenance during my stay because I did not want workers in my unit during Covid. I sent a list of maintenance items to the property after I left. The unit could have been cleaned better, and the towels are scratchy and thin. The trash wasn't emptied from the previous guest when we arrived. Housekeeping left a large bag of supplies in the unit after we checked in, and came back a couple of days later to collect them. The individual was not wearing a mask and was going to walk right into our unit. Also left in the unit was a bucket of spackle and tape, used to fix a recent leak (which was not completely repaired during our stay). We had issues with the door lock codes throughout the complex. Other guests were having issues as well. The codes provided did not work on several of the doors they were intended for. The management company addressed our concerns quickly when we were locked out of the complex. The kitchen was stocked with enough items to cook a decent meal, and the couch and recliner were comfortable. Although the unit needs TLC, all in all, you can't beat the convenience of staying on the mountain.

Property response

Thank-you for your feedback. I am sorry to hear about the issues faced with the room. We do hope you will stay with us again. - Management Team

Lodge at Mountain Village 157

July 2026

August 2026

Bathroom

Bedroom and laundry

Entertainment

Heating and cooling

Home safety

Internet and Office

Kitchen

Location

Outdoor and garden

Parking and facilities

Not Included

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Michael G.

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Lodge at Mountain Village 150

Lodge at Mountain Village 263

Lodge At Mountain Village 266

Lodge at Mountain Village 353

Main Street Grand Galleria Studio - 509

Prospector 213

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